You start with apples
and you finish with apple butter. Mmm good.
Yesterday was a really good day that was ruined by Chrisco.
Don’t know if I have shared my Chrisco drama’s here.
My Chrisco hampers were due to be delivered on Friday 23rd Nov.
Then I got a letter saying I’d have to drive to Knoxfield (over an hour away) to pick them up myself. There were 8 boxes I’d ordered - 4 of them freezer boxes full of meat.
So I rang and said that with two toddlers that was not happening. 2 hour round trip plus loading time. I couldn’t fit it all in my car so I’d have to make at least two trips.
Lady was lovely and changed me back to delivery on 23rd Nov. Which is part of the whole Chrisco hamper deal - they make Christmas easier by delivering the food to you, no fighting Christmas shopping crowds.
Then I get another letter that I supposedly owe them $300. Nope I had paid in full. Ring Chrisco again.
Guy apologises for the mess up and fixes it all. Good, but it shouldn’t have happened in the first place. This is the second year in a row there has been a financial stuff up on their end. I’m just glad I keep good track of my money. What if I hadn’t?
Yet another letter arrives saying my Chrisco hampers will now be delivered on the Monday the 26th.
So I decided to cancel next years order, this was Wednesday last week.
I try calling the Chrisco office 1800 830 830 number just beeps out.
Their Sydney 02 8718 8600 number is ‘ disconnected or unavailable’.
I keep trying to call right up through to yesterday when our delivery was to arrive.
I waited all day stuck at home with the girls going stir crazy. No delivery times, just the date. Hampers show up at 7.15pm
One box is missing.
Two of the freezer boxes are broken - meat is defrosted and unsafe to refreeze - more meat than I could easily cook and refreeze, and I’m not sure it is safe to eat either.
The packing inventory is missing from another box, I’m not able to check off and make sure I received everything.
After 5 years as a happy Chrisco customer this is certainly my last year with them.
I have emailed them to cancel the order and also listed my problems with this years order. Such poor customer service is unacceptable.
Interesting Choice Magazine article about the value of Chrisco hampers Vs putting the same amount into an interest earning savings account.

Thankfully the girls kept me entertained with music from their ‘Kitchen Band’